Education and Services Hub

Course Title:

Course ID:

220124 0701 850ESH

Course Dates :

22/Jan/2024

 To

26/Jan/2024

Course Duration :

5

Course Location:

London

United Kingdom

Course Fees GBP £ :

Primary Price

£4,555.99

VAT may vary depending on the country where the course or workshop is held

Course Fees USD $:

Advisory Price

$5,829.09

VAT may vary depending on the country where the course or workshop is held

Course Category:

NGO Programmes

Employalibelity Pathway (NT)

Course Certified By:

* Professional Training and CPD Programs
* Executive Diploma Certificate
* Executive Masters Certificate

* ESHub CPD
* LondonUni
* Others

United Kingdom

Please Note : Your £250.00 Deposit will be deducted from the total invoice Amount.
To commence the registration process for your training course, please follow the link provided and proceed with; Upon successful payment, we will promptly contact you to finalize your enrollment and issue a confirmation of your guaranteed placement.

Course Information

Introduction

This course is designed to equip participants with the fundamental communication skills necessary for effective interaction within NGOs. It focuses on the basics of verbal and non-verbal communication, active listening, and clear messaging.

Objectives

Understand the principles of effective communication.
Develop skills in active listening and empathetic engagement.
Learn to convey messages clearly and concisely.
Enhance interpersonal communication within a team and with external stakeholders.

Who Should Attend?

NGO staff members at entry-level positions.
Volunteers looking to improve their communication skills.
Individuals aspiring to work with NGOs.
Team leaders requiring a refresher in communication basics.

Training Method

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts
• Post-assessment

Program Support

This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.

Daily Agenda

The course agenda will be as follows:
• Technical Session 08.30-10.00 am
• Coffee Break 10.00-10.15 am
• Technical Session 10.15-12.15 noon
• Coffee Break 12.15-12.45 pm
• Technical Session 12.45-02.30 pm
• Course Ends 02.30 pm

Please Note : Your £250.00 Deposit will be deducted from the total invoice Amount.
To commence the registration process for your training course, please follow the link provided and proceed with; Upon successful payment, we will promptly contact you to finalize your enrollment and issue a confirmation of your guaranteed placement.

Week 1

Day 1: Understanding Communication

Introduction to Communication
The Communication Process
Barriers to Effective Communication
Overcoming Communication Barriers
Day 2: Verbal Communication Skills

Elements of Verbal Communication
Tone and Clarity in Speaking
Active Listening Techniques
Practical Exercises in Verbal Communication
Day 3: Non-Verbal Communication

Understanding Body Language
The Role of Facial Expressions and Gestures
The Impact of Personal Space and Touch
Interpreting Non-Verbal Cues
Day 4: Written Communication

Basics of Writing Skills
Structuring Emails and Letters
Writing for Different Audiences
Editing and Proofreading Exercises
Day 5: Communication in Practice

Role-Playing Scenarios
Group Discussions and Feedback Sessions
Presentations and Public Speaking
Course Review and Evaluation

Please Note : Your £250.00 Deposit will be deducted from the total invoice Amount.
To commence the registration process for your training course, please follow the link provided and proceed with; Upon successful payment, we will promptly contact you to finalize your enrollment and issue a confirmation of your guaranteed placement.